Shipping Policy

At Opaline, we are committed to delivering your order with care and attention to detail, beautifully packaged and on time. We dispatch orders throughout the week, excluding Sundays and public holidays.
 
Shipping Partners

We work exclusively with reliable and reputed courier partners to ensure safe and timely delivery. In areas where standard courier services are unavailable, we may use government-registered parcel services to fulfil the order.
 
Shipping Charges

• Product prices listed on our website include GST.
  
• Shipping is free for all orders
• Opaline reserves the right to waive or revise shipping charges based on the order value or destination in the future

Delivery Timelines

• Orders are usually dispatched within 1-2 business days.
  
• Most orders are delivered within 7-10 business days from dispatch.
  
• All deliveries will be made to the shipping address provided at the time of order placement.

In Case of Damage or Tampering

If your order arrives in damaged condition or if the packaging appears tampered with:

• Please refuse to accept the delivery from the courier.
  
• Contact us immediately at contact@shopopaline.com, mentioning your Order ID.
  
• Ensure the original product tags and packaging remain intact if returning the product.