Terms & Conditions
This website is operated by Opaline. Throughout the site, the terms “we”, “us”, and “our” refer to Opaline. Opaline offers this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, vendors, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Continued use of this site indicates your acceptance of these terms.
Any new features or tools added to the site will also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products — bags and accessories — to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow your minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction. A breach of these Terms will result in the immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred
unencrypted and involve:
- Transmissions over various networks; and
- Changes to conform to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer.
You agree not to copy, duplicate, resell, or exploit any part of the Service without express written permission from us.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information on this site is inaccurate, incomplete, or not current. The content is provided for general information only and should not be relied upon as the sole basis for making decisions. Your use of this material is at your own risk.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service at any time without notice.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuance.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and may be limited in quantity. These are subject to our Return Policy.
We have made every effort to display product images and colors accurately. However, we cannot guarantee that your screen’s display will reflect the product's true color.
All descriptions of products and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of products will meet your expectations or that errors in the service will be corrected.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities per person, household, or order. These restrictions may apply to orders under the same account, credit card, or address.
You agree to provide accurate and complete billing and account information, and to promptly update your account details to allow us to fulfill your order and contact you if necessary.
For more information, please refer to our Returns & Exchanges Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control.
These tools are provided "as is" without warranties of any kind.
Your use of optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Some content or services on our site may include links to third-party websites. We are not responsible for the accuracy, reliability, or policies of these external sites and disclaim any liability for losses or damages arising from third-party interactions.
SECTION 9 – USER COMMENTS AND FEEDBACK
By submitting comments, ideas, or feedback (whether solicited or unsolicited), you grant us permission to use, edit, copy, publish, or distribute this content without restriction.
We are not obligated to maintain confidentiality, provide compensation, or respond to any comments. You agree that your content will not violate any third-party rights or include unlawful or harmful material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be errors or omissions in product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and to cancel or update orders if necessary, without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using our site or content:
- for unlawful purposes
- to solicit illegal acts
- to violate local or international laws
- to infringe upon our or others’ intellectual property
- to harass, abuse, or discriminate
- to submit false information
- to upload viruses or harmful code
- to interfere with site functionality or security
We reserve the right to terminate your use of our services for any prohibited activity.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, secure, or error-free. All products and services are provided “as is” and “as available” without warranties of any kind.
In no case shall Opaline or its affiliates be liable for any injury, loss, claim, or indirect, incidental, or consequential damages, including lost profits or data, arising from your use of the service or any product.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Opaline and its affiliates, officers, employees, and service providers from any claim arising from your breach of these Terms or violation of any applicable law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms remain in effect unless terminated by either party.
You may terminate these Terms by notifying us or ceasing use of the site.
We may also terminate this agreement without notice if you fail to comply with the Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms and any related policies posted on the site constitute the entire agreement between you and us and supersede all prior communications.
SECTION 18 – GOVERNING LAW
These Terms of Service and any agreements for services shall be governed by and interpreted in accordance with the laws of India, with jurisdiction in Mumbai, Maharashtra.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting changes to our site. Continued use of our website or services after changes are posted constitutes acceptance.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Email: contact@shopopaline.com
Phone/WhatsApp: +91 85910 23235